Welcome on the new iVHosting server.
Dear Customer, this document was created to help you get familiar with the new server configuration and to help you solve some issues that you may face after moving your accounts to our new servers.
Recently we upgraded our hardware to new, more powerful, SSD only based servers so we can better serve you now and in the future. Within few next days we will be transferring accounts to the new servers and this will involve IP addresses change of your custom DNS configurations - if you have one. Also later this year we will be moving to new billing and support ticket software.
DNS server IP change
if you were located on 173.192.58.114 (jupiter/avon) server:
If you use ns30/ns31.anyservers.com or ns50/ns51.anyservers.com DNS servers for your domain names you don't have to do anything!
With the upgrade IP addresses of DNS servers were modified, if you use your own, private DNS servers (ie. ns1/ns2.your-domain.com) you need to update the IP addresses with the following:
Primary DNS: ns1.your-domain.com (just example)
Old IP address: 173.192.58.114
New IP address: 77.79.239.194
Secondary DNS: ns2.your-domain.com (just example)
Old IP address: 173.193.3.88
New IP address: 77.79.239.195
Please modify the DNS servers IP address immediately to prevent service interruption.
if you were located on 173.192.58.115 (miami/coral) server:
If you use ns1/ns2.anyservers.com or ns70/ns71.anyservers.com DNS servers for your domain names you don't have to do anything!
With the upgrade IP addresses of DNS servers were modified, if you use your own, private DNS servers (ie. ns1/ns2.your-domain.com) you need to update the IP addresses with the following:
Primary DNS: ns1.your-domain.com (just example)
Old IP address: 173.192.58.115
New IP address: 77.79.239.194
Secondary DNS: ns2.your-domain.com (just example)
Old IP address: 173.193.3.56
New IP address: 77.79.239.195
Please modify the DNS servers IP address immediately to prevent service interruption.
if you were located on 74.86.251.210 (orlando/daytona) server:
If you use ns3/ns4.anyservers.com or ns40/ns41.anyservers.com DNS servers for your domain names you don't have to do anything!
With the upgrade IP addresses of DNS servers were modified, if you use your own, private DNS servers (ie. ns1/ns2.your-domain.com) you need to update the IP addresses with the following:
Primary DNS: ns1.your-domain.com (just example)
Old IP address: 74.86.251.210
New IP address: 77.79.239.194
Secondary DNS: ns2.your-domain.com (just example)
Old IP address: 67.228.135.232
New IP address: 77.79.239.195
Please modify the DNS servers IP address immediately to prevent service interruption.
If you are using external DNS host to manage your domains
If you do, do not forget to change A records in your DNS zones
from 173.192.58.114 to 77.79.239.195 if you were located on old jupiter/avon
from 173.192.58.115 to 77.79.239.196 if you were located on old miami/coral
MySQL database connection problem
There is MySQL passwords hashing incompatibility between very old server and new server. We apologize for any inconvenience it caused to you. If you are experiencing MySQL connection problems on your websites, please reset mysql passwords for mysql users in your cPanel. You can set the same passwords that you have already configured in your php scripts or you can set new ones and update php scripts accordingly. Either way you choose, the problem should be solved.
New server hostname - srv1.anyservers.com
There is a new server hostname srv1.anyservers.com, please use it to log in to your WHM/cPanel accounts.
After typing in your browser address http://yourdomain.com/whm or http://yourdomain.com/cpanel or http://yourdomain.com/webmail you will and should be redirected to https://srv1.anyservers.com anyway for more secure SSL connection.
Please, do not use jupiter.anyservers.com hostname or miami.anyservers.com hostname or orlando.anyservers.com hostname for any services like mail, cPanel, FTP etc. as you do not want to connect to the old, still working miami, jupiter or orlando server.
Multiple PHP versions to choose from and php.ini settings and module settings
All customers are now able to choose PHP version from 5.2.x up to 5.6.x. Default version is set to 5.4.x with default modules. You can change PHP version from you cPanel PHP Selector functionality - Select PHP Version icon. You can also turn on or off particular PHP modules. cPanel PHP Selector allows you also change php.ini settings - no more painful copying php.ini files all over directories - all your PHP functionality right under your mouse clicks in cPanel PHP Selector.
Sending email problems - Popbeforesmtp authorization method was disabled
Popbeforesmtp authorization method was disabled so in case you have any email sending problems make sure you have SMTP authorization turned on in your email client and properly configured with email account credentials.
This is also right time to do some cleanup on your server Dear Customer
Yes, this is also the right time to do some cleanup. Many of you have a lot of unused Joomla/Mambo/Wordpress installations and other php scripts, please remove them as they are often used in malicious activity like uploading malicious php scripts, phishing sites, sending out spam, etc.
Please review also your unused email accounts having ton of spam emails in them, remove them also as they grow rapidly and are using a lot of your server disk space.